Microphone Tips and Tricks

Which microphone model do I have?

Microphone Key

How do I adjust the volume of my Teacher Microphone?

  1. Press Select until the OWN LED light is green
  2. Press the up and down arrows to increase and decrease volume

Hot Tip: Have someone else in the room to tell you if the volume is too loud/soft

How do I adjust the volume of my Student Microphone?

  1. Press Select until the OTHER LED light is green
  2. Press the up and down arrows to increase and decrease volume

How do I adjust the volume of auxiliary media?

  1. Press Select until the LINE LED light is green
  2. Press the up and down arrows to increase and decrease volume

How do I plug in auxiliary media?

  1. Connect a 3.5 mm cable to the AUDIO IN port found on the side of the Teacher Microphone or back of a Student Microphone
  2. Connect the other end of the cable to your media device

How do I adjust the volume of auxiliary media?

How do I mute/unmute audio?

  1. Press the PWR/MUTE button on the Teacher Microphone once to mute or unmute the audio source
  2. An illuminated LED over OWN, OTHER, or LINE indicates that the line is muted.

How do I move the LED between OWN, OTHER, and LINE?

How to power on/off the microphone?

Teacher Microphone

Press and hold the PWR button for 2-3 seconds until light comes on.

Student Microphone

Either:
1. Press and hold the TALK round button to temporarily turn on the microphone
Or
2. Flip the TALK switch up to turn it on. The microphone is now on until the switch is flipped down to turn off.

What do the BATT LED colors mean?

  1. Green: Microphone is on
  2. Yellow (XD mics only): Low battery
  3. Red: Battery depleted



Which microphone do I have?

Why is my BATT LED blinking?

    1. Green or Orange blinking: Microphone is muted or the XD microphone is pairing to a receiver.
    2. Yellow blinking (XD mics only): Mic is out of range of the receiver
    3. Red blinking (XD mics only): Pairing error with the receiver. Try pairing the microphone to the receiver again.

Which microphone do I have?

How do I pair my XD microphone?

Teacher Microphone

  1. Press the LINK button on the XD Receiver
  2. Press and hold the PWR and REC buttons at the same time for 2-5 seconds, or until you hear an audible beep
  3. The LED under BATT should illuminate a steady green light

Student Microphone

  1. Press the LINK button on the XD Receiver
  2. Press and hold the TALK and LINK buttons at the same time for 2-5 seconds, or until you hear an audible beep
  3. The LED under BATT should illuminate a steady green light

How do I know if I have an XD Microphone?
If the microphone is still not paired, contact Support.

What does the CHG LED indicator mean?

  1. The CHG LED is on: Charge is complete
  2. The CHG LED is blinking about every 2 seconds: Battery is charging
  3. The CHG LED is blinking about twice a second: There is a charging error. Check the cable to microphone connections.

If it is still not working, call Support.

How close to my mouth should I place the mic?


Download video
(Note: this video has no sound.)
The microphone should be approximately six inches from your mouth, or the distance from the tip of your forefinger to the tip of your thumb.

How do I avoid feedback (loud screeching noise)?

Set the volume while standing underneath the speaker with the microphone. No matter where you are in the room after that, the microphone should not give feedback.
Hot Tip: Have someone else in the room help you determine if the volume is too soft.

How do I charge my microphone?

IR Teacher and Student Microphone: Line up the end of the charger with the 3.3V IN port found on the right side of the Teacher Microphone (bottom of the Student Microphone). Line up the arrow on charger so that it points to the arrow on the microphone.
Teacher microphone:

Student Microphone:

XD Teacher Microphone: Line up the end of the charger with the DC IN port found on the right side of the microphone. Note: Ensure the charger is oriented correctly when plugging in the charger.

Display pic “XD Teacher Microphone plugged in SM with arrow”
XD Student Microphone: Line up the end of the charger with the DC IN port found on the side of the microphone. The arrow on the charger should point to the back battery panel, which also has an arrow.

Which microphone do I have?

Why isn’t my microphone charging?

  1. Check that the charging cord is plugged in properly. See “How do I charge my microphone” section.
  2. For IR Microphones: Check to make sure that a rechargeable battery is inserted into the microphone. The IR mics will not charge AA Batteries that are not rechargeable.
  3. Check your CHG LED, located on the front right of the teacher microphone and front of the student microphone.
    1. IR and XD microphones: If the light is blinking at about every 2 seconds, it is charging. If after a full night on the charger, the battery still doesn’t charge, contact Support..
    2. XD microphone only: If the light is blinking about twice a second and you have already checked the cable connection is secure, then contact Support.

Which microphone do I have?
Why is my BATT light flashing?

What kind of batteries can I use in my microphone?

  • XD Microphone: This microphone takes a Lithium-ion battery, specially made for this microphone. contact Support. to order a new one.
  • IR Microphone: Each microphone takes a single NiMH rechargeable, AA battery. Contact Support. to order a new one.

Which microphone do I have?

How do I plug in an external microphone?

Connect an external microphone to MIC IN port found on the side of the Teacher Microphone.

What does the Function button (labeled “F”) on my IR mic do?

The Function button is the Alert Notification Button. Teachers press it to immediately notify first responders of an incident in progress. This button only works when the SAFE System is installed.
Which microphone do I have?

What do the two side buttons do on my XD Teacher Microphone?

The two side buttons are designed for future implementation, but are not currently programmed.
Do I have an XD Teacher Microphone?

What does the Select button on my microphone do?

The select button determines which audio source will be controlled from your teacher microphone. Press it repeatedly to cycle through “OWN” (the teacher mic), “OTHER” (the student mic), and “LINE” (an external source plugged in)

What does the REC button on my microphone do?

The REC button is designed for future implementation, but is not currently programmed.
Which microphone do I have?

What are OWN, OTHER, and LINE?

These are LED lights that illuminate to show you which audio source the Teacher Microphone is controlling.

  • OWN: Teacher Microphone
  • OTHER: Student Microphone
  • LINE: External source

How do I switch between OWN, OTHER, and LINE?

Do I have to wear the lanyard or can I clip the mic onto my clothes?


The Teacher Microphone can be converted from a lanyard style to a clip that you can wear on your shirt. Follow these steps:

  1. Turn the Teacher Mic over to view the back of the microphone
  2. Unscrew the screw in the clip, using a Philips screw driver
  3. Remove the clip
  4. Free the lanyard from the flanges holding it down
  5. Replace the clip and screw it back in place
  6. Press the top of the clip to open it and pin it in place on your jacket/shirt

My microphone isn’t working. How do I fix it?

Which microphone do I have?

  • Have an IR Microphone?
    • Is the battery light on your transmitter/microphone green?
    • YES – Is the red light on your external sensor on?

      • YES – Is there anything in the room blocking the sensor?
        • YES – Move the obstruction and retry. If the problem is not fixed contact Support..
        • NO – Is there anything covering the transmitter/microphone?
          • YES – Free the transmitter/microphone from any obstructions.
          • NOContact Support.
      • NOContact Support for assistance.
    • NO – Have your batteries been charged overnight?
    • YES – Are your batteries over 1 year old?
      • YES – Try a new set of batteries. If the problem persists contact Support.
      • NO – When charging, verify the charger is fully plugged into outlet. If the problem persists contact Support
    • NO – Charge the batteries overnight.

If those solutions don’t work contact Support.

What cleaning agent works best for microphones?

Any disinfectant wipe that is safe for skin to touch will be sufficient to clean the microphone. The microphones are made of a durable plastic, however exercise care when wiping the silk screen labeling.
When cleaning your microphone please use a moist towelette, as opposed to a soaking wet wipe, to prevent any liquids from entering the microphone.