Once the request is submitted, our Service Center team will create an RMA and contact you by email with further instructions on returning your equipment for repair. RMA requests are processed within one business day. If you do not hear from a representative within one business day, your firewall may be blocking our communications. Please contact us directly at 800-932-3578.
Your product may qualify for Rapid Replacement if it is still under warranty. For more information about Rapid Replacement, download the Rapid Replacement Flyer. To check your warranty status, refer to the table below.
To complete your RMA Request, submit the following RMA Request Form complete with all required information.